General Questions
Do I need to register my knives? Save the receipt? What if it was a gift?
No, registration is not required to receive warranty service. Our Limited Lifetime Warranty applies whether or not your knife is registered, and you don’t need to keep a receipt—so if your knife was a gift, you’re still covered.
That said, we do encourage customers to register their Shun knives. It helps keep your collection organized and makes it easier for us to support you if needed.
Please note: At this time, customers outside the United States are unable to register their knives due to system limitations. We apologize for the inconvenience and appreciate your understanding.
false
Are the Shun Classic’s D-shaped handles only for right-handed users?
No. The D-shape of the Shun Classic handles was designed to tuck into the palm of a right-handed user and provide more control by leaving less space between handle and hand. That being said, many left-handers find that the handle works just as well for them. The best way to know whether a knife is right for you is to actually hold the knife in your hands before making your purchase.
Who makes Shun products?
Shun cutlery is handcrafted in Japan by the Kai Corporation, founded in 1908. For over 100 years, Kai's highly skilled artisans have been producing blades of unparalleled quality in the spirit of the legendary swordsmiths of Japan. For three generations, Kai has been dedicated to listening to the voices of its customers, providing products that contribute to a more tasteful life. Incredibly sharp edges, partnered with a stunning aesthetic, set Shun knives apart from every other kitchen knife on the market today. In the tradition of Seki’s swordsmiths, every knife is handmade by highly skilled specialists and requires at least 100 handcrafted steps to complete. Every day, the legacy of ancient swordsmiths serves as inspiration to the artisans in the Kai factories. This tradition of excellence, combined with the newest technology and advanced materials, makes every Shun knife a functional work of art.
What’s the correct way to pronounce Shun?
Say, “Shoon” (rhymes with moon). Shun is the Japanese concept of eating fresh, local, and in-season—when food is at the peak of perfection. At Kai, we work hard to live up to that tradition every day, making fine kitchen cutlery that is always at the peak of its perfection, too.